Defining user requirements was critical to ensure customer satisfaction. Too little solution dispensed and the product is frustrating however dispensing too much solution drains the reservoir too quickly. At the same time, the droplet diameter and the spray pattern was specified to perfectly match mid-dinner spaghetti accidents while dissuading users from using it for kitchen deep cleans. The push-push release mechanism, though complex, came from an afternoon of fidgeting just a bit too much with a ballpoint pen.

Small details are ultimately what brought this product from a seemingly absurd idea into a low key, beloved product.